We’ve been here before. We know where to look, and we know what to do.
Alpha’s global support network is made up of our own certified applications engineers, not contractors. They understand rubber and polymer processing, and they know every detail of our instruments and software.
Whether you need help interpreting a result, developing a new test, or troubleshooting an instrument or software question, they can work alongside your Quality or R&D team, on-site or remotely.
Pick a struggle you’re having with your materials. Our applications team can show you how the Premier RPA can solve it, or at least pinpoint the cause.
We’ve built test applications specifically for extrusion issues, so you know exactly what to test for in your compounds.
Test raw materials the moment they arrive. Small process adjustments based on those results can be the difference between pass and fail later on.
We can customize how your software collects and reports data to match your preferences and conditions.
Unusual curve making limits hard to calculate? We’ll help you interpret it, often using built-in functions that are easy to miss.
Our experienced applications engineers can become part of your Quality or R&D team. We offer consulting on-site or remotely to get to the source of the problem and give you the answers you need, fast.
For a quote on AlphaCare services for your specific issue, contact your Alpha representative or tell us what you want to know.
Keep your instruments accurate with scheduled calibration and preventive maintenance.
Upgrades, troubleshooting and training from the team that wrote your software.
Genuine Alpha parts and consumables to keep your lab running.
Get started with a quote today and discover how Alpha’s advanced rheology instruments, dedicated support, and 60+ years of specialized expertise can advance your materials testing and drive product innovation.