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Alpha Technologies has the widest and deepest footprint of rheology experience available to customers anywhere. With certified engineers on the ground around the world, AlphaCare keeps your instruments, software and people performing — wherever you are.
Of lifecycle support possible for Alpha instruments
Americas, Europe, Middle East, India and Asia/Pacific
Of specialized rheology expertise
For instruments, software, parts and training
Choose the support you need, or combine them into one program built around your lab.
Ongoing calibration, verification and repair that keep your instruments accurate and audit-ready.
Troubleshooting, patches and upgrades, plus help building new routines in Workbench and Process Manager.
On-site or remote experts who get to the source of a process problem and deliver solutions, fast.
Genuine Alpha OEM parts and consumables for reliable, repeatable data.
Critical Spares Kits that keep your Series 2000 instruments running while the support window closes.
Answers, software updates and training content to help your team become experts on their Alpha instruments.
A rubber or polymer plant in India gets the same certified field service and applications support as its counterparts in Bogotá, Shanghai and Austin, thanks to Alpha’s global network.
AlphaCare flexes to fit your company’s requirements for ongoing calibration, verification and repair, with full lifecycle support that for Alpha instruments can mean 50 years or more.
Alpha has the same global infrastructure in place to support its software. Our software applications engineers can troubleshoot a technical issue, install a patch or upgrade, and help you create new routines in Workbench or Process Manager.
They can also help you fill in the gaps on how to interpret your data.
Today’s technicians are highly trained in everything but tribal knowledge — and the person who knew your process best may not work there anymore. When a problem you haven’t seen before shows up, Alpha’s field service and applications engineers step in.
Our consulting services, on-site or remote, get to the source of the problem and give you the solutions you need, fast.
Alpha can develop your people into highly trained, certified technicians who get the most value from your instruments and software.
Training is available at the Alpha Training Center in Hudson, Ohio, or on-site at your plant or R&D facility.
One of the worst-kept secrets in rheology testing is that many instruments and their internal parts are reverse-engineered copies of Alpha’s. Cheaper parts and consumables can cause large shifts in your data that are unreliable and unsustainable.
Don’t cut corners on your precision-made Premier RPA or any other Alpha instrument. Get the facts, then get genuine Alpha OEM parts and consumables.
A certified Alpha field service engineer is closer than you think. Whenever you need support, Alpha will be there in a hurry.
